Privacy Policy
Effective Date: July 10,2026
Privacy Policy
At Lancaster Custom Dock & Lift Systems, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you contact us or opt in to receive SMS text messages, we may collect:
- Your name
- Mobile phone number
- Email address (if provided)
- Information you provide in messages or forms
- Communication preferences
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Send appointment reminders
- Provide customer support
- Send service updates and notifications
- Send promotional or marketing messages (only if you have opted in)
- Improve our services
SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Lancaster Custom Dock & Lift Systems.
Message frequency may vary based on your interactions with us.
Message and data rates may apply according to your mobile carrier.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at:
- Phone: 704-528-7400
- Email: coordinator@lancasterdock.com
Information Sharing
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes.
We may share information with trusted service providers who help us operate our business, including RingCentral, solely for the purpose of delivering communications and providing our services.