Process

Step-by-Step Excellence

How We Build Your Dream Dock

At Lancaster Custom Dock & Lift Systems, we pride ourselves on a process that combines meticulous planning with unmatched craftsmanship. Each step is designed to provide you with a seamless experience from start to finish, ensuring your dock not only meets but exceeds your expectations.

Contact

Your journey begins the moment you contact us. A designated Relationship Manager will be assigned to your project, serving as your point of contact throughout the process. This ensures consistent communication and a personalized touch.

Consultation

We take the time to understand your needs, preferences, and the specifics of your waterfront property. This stage is critical for setting the groundwork for a dock that perfectly complements your lifestyle and landscape.

Design

Leveraging our experienced design team and cutting-edge technology, we create detailed 3D renditions of your proposed dock. Our design process allows you to visualize the end product, ensuring every detail is to your satisfaction before moving forward.

To begin the design process, a starting $2,500 fee is required. This fee is a testament to the seriousness of our clients and contributes to the final cost of the project. It also secures your spot among the exclusive 40 projects we undertake annually.

We have three packages to choose from, depending on your needs:

  • Classic - reliable and practical, for those seeking a budget-friendly dock option
  • Gold - upgraded for enhanced enjoyment and functionality, for those who will use their dock frequently
  • Platinum - for the most discerning waterfront residents, this package is the pinnacle of luxury
Permit

Navigating the complexities of permits can be daunting, but our expert Permit Manager will handle all aspects of compliance and approval. We manage the entire permitting process, ensuring your dock adheres to all local, state, and federal regulations.

Build

With permits secured, our highly skilled carpenters and technicians bring your vision to life. We use only the highest quality materials and proven techniques to construct docks that are both beautiful and durable.

Once your dock is built, our commitment to you continues. We offer a structural warranty—five years for floating docks and ten years for fixed docks—with guaranteed maintenance service. We build the product, and we maintain it for life, ensuring it remains in top condition for years to come.

Dredging Season is Here

10% Off Dredging Through October 31st Only

Lancaster Custom Dock & Lift is Lake Norman’s premier one stop shop for all your lake front needs:

You bought a home to live at the lake — get a Lancaster Dock to truly live on the lake. We also do complete commercial marina designs and builds, as well as commercial residential community slips.

When working with Lancaster Custom Dock & Lift you get:

Let us design your dream dock that you will enjoy with family and friends for years to come!